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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food arrived on time and was what we ordered. Packaged very well too!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The bagels were great and we actually got double the bagels.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Was exactly as I remember
May 6, 2020

Was exactly as I remember. Came on time as was expected. Tasted great!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Site is easy to navigate AND orders been delivered on time every time I've used Goldbelly! Very happy with deliveries!

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Arrived when they said it would. Excellent quality.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
Follow Crystal W.
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Ordered a shirt, perfect fit and was here quickly.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivered still fresh and chilled. Well wrapped.
A veritable miracle that I could again eat the Yonah Schimmel knishes that I first experienced at 19 on Houston Street. 49 years ago.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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I sent happy birthday donuts to my son in Wyoming. He and his whole family loved them.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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So easy to order, and from such a wide variety of vendors.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Everything
May 6, 2020

Everything. The delivery, the food, everything went well. I am already recommending goldbelly to everyone I know.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered on the day expected and arrived well packaged and with dry ice. My mom said it was one of the best cakes she ever had. Thanks for making her birthday special since we could not be together.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Shipping and tracking information was updated. Package was delivered on time.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and moist. Was more than I expected.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Arrived in good order, well packed. Site is well designed and easy to use.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
Follow Erin M.
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Love the selection and the fun packaging. Directions were also great!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Success on second try to deliver but probably the UPS driver. Gold belly customer service polite and helpful.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely
May 6, 2020

Delivery was timely. My daughter loved the cookie fries and especially enjoyed the sauces.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Turn around time was quick, the food was packaged well, and was so yummy!

Date of experience: May 5, 2020
Virginia
2 reviews
0 helpful votes
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Everything! The ordering was easy and quick, the product delicious, the flexibility to send treats to my grandchildren and their expediency! Arrived ahead of schedule!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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It arrived as scheduled, was packed well, and was delicious. My overall experience was very good.

Date of experience: May 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States