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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food was terrific
May 6, 2020

The food was terrific. I will absolutely order both again. My husband enjoyed both meals. It was his birthday, and with the covid-19, we could not go out so... I thought i would order meals from where he previously lived. He loved it. It brought back memories of his younger years.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Perfect delivery on one item, second item delivered on time but wrong cake.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Angel food packed the donut cake perfectly! It was beautiful when we opened the package!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Delivery when/how you promised - everything was fresh, delicious and packed incredibly well.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
May 6, 2020

Fast delivery. Well packaged. Cheesecake arrived cold and in perfect condition. Best cheesecake I have ever had!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Packaging was great and the product was very good.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Order arrived when it said it would. Food ordered was great.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The cake was packaged well
May 6, 2020

The cake was packaged well. Cake was frozen and not melted. She enjoyed it very much and said the Tiramisu cake was delicious.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and the gift was very much appreciated. Sent treats from Mike's to a displaced Boston native. People stand in long lines at their brick and mortar store so the cannolis and biscottis were a hit. Same quality as in store.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Delivered as stated
May 6, 2020

Delivered as stated. Everything was included exact same
Ingredients that Shake Shake uses. Even a tutorial on how
To cook the Hamburg just like SS.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Nice, easy website
May 6, 2020

Nice, easy website. Great selections of food. Everything I have ordered arrived when promised and in good condition and was delicious. Very, very happy customer.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Lox and cream cheese were perfect. Just like home! (Born and raised in NY, now in CA)

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Smooth transaction, quality product, arrived on time!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Whitehouse subs - food came on time, it was packed well, enjoyed the product (9/10)

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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The delivery we right on time and I appreciate prompt delivery especially on this special situation. I ordered this BDAY donuts for a friend and she enjoyed them very much. Thank you-

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
Follow Katelin H.
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Everything came on time and was fresh. Exactly what we wanted.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Arrived the day it was supposed to and item was in perfect condition.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Fast service
May 6, 2020

Fast service. Pack well. Smoked salmon was fantastic!

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivered on time as a gift
June 12, 2020

Delivered on time as a gift. I was told the cookies were delicious.

Date of experience: May 5, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised and since I cannot go to New Orleans, I had the taste of New Orleans brought to our home!

Date of experience: May 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States