Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Keith T.
Unfollow Keith T.
Share Review
Report Review

Extremely smooth process, will continue to order and invited family and friends. Great App!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

My gift arrived on time and was loved by all. Great selection and price.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Karla L.
Unfollow Karla L.
Share Review
Report Review

Great selection
May 8, 2020

Great selection. Easy ordering. Item arrived on time and was high quality.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Shirley O.
Unfollow Shirley O.
Share Review
Report Review

The cheesecake arrived on the designated day. The cheese cake was fresh and tasty.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow lynda s.
Unfollow lynda s.
Share Review
Report Review

My first order from Goldbelly couldn't have been better. I loved it, it was perfect beyond belief. The bagels were so fresh and the amounts of cream cheese, lox were very generous.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Jean M.
Unfollow Jean M.
Share Review
Report Review

Most important thing --- the food! Was apparently great! Wish I could have been there!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Joy W.
Unfollow Joy W.
Share Review
Report Review

Package was delivered before projected date. I ordered the welsh cakes as a mother's day gift. She was surprised and as a traveler was delighted to experience something different

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Townsend B.
Unfollow Townsend B.
Share Review
Report Review

Goldbelly actually deserves a 10 for service. They executed the order very professionally and the product arrived on time and in fine condition... frozen

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Gene P.
Unfollow Gene P.
Share Review
Report Review

Easy
May 8, 2020

Easy. Packed well. Temperature good on delivery. High quality steaks!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Christie G.
Unfollow Christie G.
Share Review
Report Review

I ordered two shipments of Brownies, both recipients were very pleased with the quality. One shipment was on time.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Lynda E.
Unfollow Lynda E.
Share Review
Report Review

It came in time and in good condition. My husband enjoyed it. I think Wegmans large chocolate cake was much better and $50 cheaper and 2x the size.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

These 2 orders were great
May 8, 2020

These 2 orders were great. Shipped timely and great communication

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Fan Z.
Unfollow Fan Z.
Share Review
Report Review

Good quality, good packaging, good timing in deliver in time.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Food was delicious, delivered very quickly and safely.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Great communication, great food, Good pricing So happy!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Jeremiah B.
Unfollow Jeremiah B.
Share Review
Report Review

Delivery was fast for an order from Seattle to small town Midwest. Fish was very good and fresh. All this during lockdown.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Julia G.
Unfollow Julia G.
Share Review
Report Review

It was perfect when delivered
May 7, 2020

It was perfect when delivered. Looked beautiful and arrived timely.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Pauline C.
Unfollow Pauline C.
Share Review
Report Review

The Boston Cream Pie was delicious! It was delivered on time and looked exactly as advertised.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Andrea G.
Unfollow Andrea G.
Share Review
Report Review

The key lime pie was the best ever and it arrived on time, even during this pandemic!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Delivery went as expected and sandwich was delicious!

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States