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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I've ordered from goldbelly before and have had some great success. Will continue to order from website

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Great service
May 8, 2020

Great service. Great products. There was an issue with shipping on FedEx's side and Liz T. Was able to assist me promptly and professionally.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Have already referred someone that's placed two orders

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Pizzas delivered on time and in good condition. Have not yet received the cheese steak sandwiches.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery didn't take very long and products were fresh.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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This time the order went perfectly. Arrived on time, although not much communication on arrival time.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything
May 8, 2020

Everything. The cake was packaged well.

It was moist and very tasty

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Order did not arrive on time, and it was a birthday gift for someone out of town.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything
May 8, 2020

Everything. The cake came undamaged still cold and the quality was great. Tried to get one for Mothers day but couldn't make it happen because it was to late to get it shipped :(

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Gift arrived when promised and recipient said it was delicious.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Made my team members very happy. I usually treat them to Zucker's bagels on Fridays so it was nice to surprise them.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The ordering process and costs were clear. I received what I expected.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 8, 2020

Arrived on time. Everything was great. I surprised my son & family they were stationed in New Jersey & loved going to the bakery. Now they live in California with the virus everyone is inside it was a sweet surprise.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the package arrived safely.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Dave C.
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Bagels were delivered on time and were enjoyed by all.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Cake from cake boss delicious, delivered on time, in perfect condition

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The packing was fabulous and well received prior to birthday!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Kristi D.
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Easy ordering, on time delivery, fresh and delicious cake.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Product was exactly as ordered/ Very [leased. Will order again

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delicious pastrami, large loaf of Jewish rye bread and superb deli mustard.

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States