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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The delivery of the cake and the look of the cook.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Ruth E.
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Everything was delicious and arrived exactly when it was supposed to.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and delivery was quick.
HOWEVER, the chocolate bobka was not as fresh as a previous one that I had eaten at my daughter's house, which prompted me to use your website.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Ribs were delicious
June 12, 2020

Ribs were delicious. But pulled pork and side dishes had a funny taste and had to be thrown away. Package arrived with items semi warm. Package on had two small ice packs which were not cold apon arrival. Ribs were on very bottom so kept a little cooler than the rest.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The delivery was perfect and the Carlos cake was perfect. Yes, I have already told my friends about Goldbelly. Yes, I would do it again in a heartbeat.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Received just what I ordered, just when expected. Delicious, very pleased.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Fantastic
May 8, 2020

Fantastic... packed so well for what I think might be a long trip for a cake... delicious

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything! It was so appreciated by all who received the gift.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Food was great
June 12, 2020

Food was great. The kept changing the date of delivery. Really took a long time considering we were talking about NYC to DC.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything
May 8, 2020

Everything. I was a little concerned because it was a day late but it was still great

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The cakes were awesome! Loved them. They were fresh and well packaged.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Order was received on time
May 8, 2020

Order was received on time. Pies were absolutely delicious! Would definitely use your site to order from again. Thank you

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The whole experience was great and I'm not vary good with a computer.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything was great
May 8, 2020

Everything was great... we got them on time& they were delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery, packaging, presentation, and product tastes fresh and tasty.
Bag and ice packs are also reusable, great for car trips.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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I really enjoyed the dish that I ordered. It came within a relatively short period of time and was well packaged.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The orders came on time but the pizzas came completely defrosted and it effected the taste. The pie was awesome, came completely frozen and was delicious. The pizza looked amazing just was defrosted for too long Customer service was amazing, got back to me in a timely matter and were very sweet and helpful. Will definitely order again.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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I was SO impressed with the speed of delivery. Everything in the package was correct and it was so yummy! Communication throughout the process was so wonderful.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Smooth, seamless experience and fast delivery. I got to have real NYC bagels on my birthday!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Great web site and excellent array of choices, good communication

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States