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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My delivery came earlier then expected. Banana pudding is a memory that sticks with me from being alittle girl. My Dad use to make it from scratch offten. Im so happy I was recommend from a friend of mine. It was Delicious my children enjoyed it as well. You guys were very professional and on top of keeping me informed with my delivery, Thank you!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Customer service
May 8, 2020

Customer service. When my order wasn't initially delivered (I did eventually receive it), the rep, Chris, responded and was just going to ship a new order, no questions asked.

Date of experience: May 8, 2020
Florida
3 reviews
1 helpful vote
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Delivered right on time, carefully packaged, included instructions and the cake was delicious!
I ordered another rainbow cake for another family member.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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This is the second time I've purchased the Nye ice cream and I have been pleased both times.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Product was here in a timely manner. Still cold and delicious!

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
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Lots of variety to choose from, when I sent an email (late delivery) there was a prompt response. The recipient loved not only the item (Oneg babka) but was impressed by the pakaging

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered on the day of my friend's bday and it came well packed and nice and cold. Had to leave it out to thaw for a couple of hours. My friend loved it! Said it was delicious and she is still eating it to this day. Very much worth every penny. Will be ordering again for another birthday if I want a cake delivered.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The delivery arrived as expected. The meat was perfectly packaged. And the product was excellent. Thank you.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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On time delivery from Minnesota to California, no issues, frozen pizza, bam.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything went well! Super easy to order and pay. Our items arrived well packaged and frozen.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivered on the selected date
May 8, 2020

Delivered on the selected date. Packed well and delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Picasso Pizza was amazing! Loved the personal message on the box. I will def be ordering again.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything was easy to use, fast delivery, and the cake, cookies, and lobster tails were delicious. Thank you for helping us make my Mom's day so special!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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All 3 of our deliveries arrived on time and were better than we expected. We loved this experience!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, quick delivery, food was wrapped individually

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Wesley C.
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The gift arrived when it was expected and the recipient was very happy with what he received.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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So easy to use, delivered on desired date, and the food was wonderful!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Food was delivered at the time promised. The shake shack was delicious.

Date of experience: May 7, 2020
Virginia
1 review
3 helpful votes
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The cake was delicious! I was so pleasantly surprised. I've never ordered food cross country before so I wasn't sure what to expect. Especially something like a cake, which going from frozen to unfrozen can get dry and crumbly, but I was SO pleased with this cake. Trust all the good reviews. After sitting out for about 3 hours it was absolutely perfect. Moist, soft, and soft cake with delicious buttercream. We ate the whole thing in two days! 10/10 would absolutely order again.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery occurred as scheduled
May 8, 2020

Delivery occurred as scheduled.
Product arrived in good condition nicely packaged.

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States