Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

The meat arrived with plenty of ice and was delicious!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Allison R.
Unfollow Allison R.
Share Review
Report Review

Shipping was incredibly fast
May 8, 2020

Shipping was incredibly fast... I received the most delicious bread in two days!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

On time delivery
May 8, 2020

On time delivery.
Everything was as ordered.
The reason you received an 8 was because this was my first experience.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Karon W.
Unfollow Karon W.
Share Review
Report Review

Food arrived well package and on the exact date as promised.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Deannah M.
Unfollow Deannah M.
Share Review
Report Review

Once Jake took care of letting me know what the hold up was my order hit you California in two days.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Kira K.
Unfollow Kira K.
Share Review
Report Review

Tipsy ice cream was wonderful
May 8, 2020

Tipsy ice cream was wonderful. Added such a flair to our daughters 22nd birthday in quarantine. I will be ordering more soon.

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
Follow Elsa C.
Unfollow Elsa C.
Share Review
Report Review

Received the box in good condition, was late at night when received.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Donnica W.
Unfollow Donnica W.
Share Review
Report Review

I am so pleased with my first experience! Delivery was quick. Items were well packaged. And everything was delicious!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Debbie D.
Unfollow Debbie D.
Share Review
Report Review

Everything
May 8, 2020

Everything. Cake was awesome and delivery was quick. Great packaging.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Megan H.
Unfollow Megan H.
Share Review
Report Review

Very easy, and good quality food that arrived timely

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Mark N.
Unfollow Mark N.
Share Review
Report Review

Pretzels were excellent and arrived promptly and fresh.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Denise V.
Unfollow Denise V.
Share Review
Report Review

Liked the map tracking
May 8, 2020

Liked the map tracking. It took longer due to the virus but everything did now. But I got my shipment the day they promised

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Maureen G.
Unfollow Maureen G.
Share Review
Report Review

Food reheated very well
May 8, 2020

Food reheated very well.

Tasted good.

Very expensive but a good treat.

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Ease of ordering
May 8, 2020

Ease of ordering. Wide selection of products. Delivered in time.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Delivery was on time
May 8, 2020

Delivery was on time. Packaging was excellent.
The steaks were phenomenal!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Brit S.
Unfollow Brit S.
Share Review
Report Review

The delivery date was met and the product was received in excellent condition.

Date of experience: May 8, 2020
Virginia
2 reviews
1 helpful vote
Follow Birthday S.
Unfollow Birthday S.
Share Review
Report Review

Iconic and famous foods at your fingertips, arriving always fresh on your doorstep. Love it!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow anh d.
Unfollow anh d.
Share Review
Report Review

It was perfect
May 8, 2020

It was perfect. The shipment went a long way --NY to California-- and it arrived absolutely perfectly. Thanks

Date of experience: May 8, 2020
Virginia
1 review
1 helpful vote
Follow Arlene T.
Unfollow Arlene T.
Share Review
Report Review

I received my order when expected and was kept informed of the deliverer information.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Maya K.
Unfollow Maya K.
Share Review
Report Review

Fast shipping and helpful customer service when I wanted to change details of an order - bagels arrived fresh and delicious half way across the country - fantastic!

Date of experience: May 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States