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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Perfectly delicious and even better than I expected! Amazing! Wish I could afford to do it again!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 7, 2020

Easy to order. Reasonable shipping time. Quantities were more than expected. Quality was superior. Good value.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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All good except delivered to my neighbor's house and sat there for four hours

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivered on exactly the day they specified even during COVID19 delays. Product was fresh and cool packed.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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It was delivered on my sons
May 7, 2020

It was delivered on my sons birthday
Even with everything going on
My son said it was delicious

I have already told people

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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My fault thought it would be bigger. Was very small

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything went well! My orders came in complete! You guys gave me the day it would arrive and it did!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Order was easy, variety of gift packages, able to customize orders

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 7, 2020

Everything went well. Package arrIived on time and we have been enjoying awesome Montreal bagels ever since. Thank you!

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Easy ordering
May 7, 2020

Easy ordering. Fast delivery. Great tasting Welsh Cakes that we never would have found without Goldbelly. We love to try regional foods, so during this time of travel restrictions, Goldbelly will be our "Go To" to meet our hankering for new foods!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything, people got ice-cream just when you said

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Pudding is awesome
June 12, 2020

Pudding is awesome. Packing was horrible. All ice melted.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The lobster and crab were packaged perfectly. Ice packs still cold. I received everything I needed to have the same experience as if I were there.

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Order was delivered right on time. Chilled & packed safely.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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They arrived late but were still pretty good. What REALLY WENT WELL I just received an email from your awesome customer service people saying they would resend my order.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The items I wanted were available and able to be shipped!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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What I ordered, when I wanted it & high quality upon arrival.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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I ordered the German chocolate cake for my wife's birthday. It was a huge success! We all agreed it was one of the best cakes we have ever had! It looks like we might of started an annual tradition. Looking forward to trying other cakes for other special occasions... Thank you Savannah's Candy Kitchen!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything! The ordering was easy, the delivery right on time and the bagels delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Nothing
June 12, 2020

Nothing... communication was very slow which caused miscommunication to happen. I didn't intend to complete the transaction once I couldn't find out information. I tried to cancel. But then suddenly, the order shipped... hhmmm... what a coincidence...

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States