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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was delicious to die for I knew it was going to be good but it passed my expectations

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to tracking. This was my first time using and the cake was for my daughter's 40th which we did a drive by parade since we had to social distance. I was very pleased

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time, The ones who received it said it was good.
It arrived in good shape

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The gift box arrived before scheduled date in time for the birthday.

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
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All went smooth
May 8, 2020

All went smooth... quick and efficient experience.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything went well, delivery was timely and the product was excellent. Will order again.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time, the ones who received it said it was good

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Hayley P.
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The rainbow chocolate fudge cake was absolutely delicious and stunning. We will be purchasing all our cakes from you! My daughter loved it for her birthday.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Second time we've ordered the shake shack burgers. This one was a gift and they loved it. All easy and on time. Good job Goldbelly especially during this pandemic!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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I liked the products I received but I will tell you, your site search is AWFUL. I had a hard time finding what I was looking for via the search.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything was great
May 8, 2020

Everything was great. The choices of suppliers/vendors/restaurants/bakeries were great.
I made my decision based on location. I heard the cookies were phenomenal.
Thank you!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Cake delivery on time
May 8, 2020

Cake delivery on time. Reviews were helpful. Cake was outstanding. Will order again.

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
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Had a problem with 1st order temperature related
They took care of it immediately
Sent a new order
Perfect

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Site was easy to navigate
May 8, 2020

Site was easy to navigate. Delivery was on time. The cookies are really delicious.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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All go my purchases were gifts
May 8, 2020

All go my purchases were gifts. The cakes came in good shape and everybody thought they were delicious.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivered on time even with everything going on with Covid-19. Thank you to all involved! Stay well and safe.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the product was delicious.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was received very promptly and the pizza was very well packaged and preserved. Thank you guys so much!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Elizabeyh B.
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I ordered Key Lime Pie and Crab Shack.
Both we're superb.
The Crab Shack's presentation was wonderful.
I have ordered again.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The ordering was really easy, the product arrived perfectly

Date of experience: May 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States