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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I sent it to my daughter and 2 granddaughters who have May birthdays. They loved it. They were really surprised and said it was delicious. I will definitely do that again to surprise someone on their birthday. Thank you do much!
Very easy to place order, the flavor of the desserts were amazing
I could find what I wanted, order it and know that we would receive it!
Ordering was SIMPLE. Even though it was a day late, I was updated on the progress of shipping the whole time :)
Delivered to door with a knock and since marked perishable did not leave box until it was picked up. Thanks so much.
Cake was delivered on time and the tracking was very helpful. Thank you!
I received what I ordered in a timely manner. It was well packed in ice.
Everything! Timely delivery with everything intact. The overall appearance was fantastic!
Fast delivery. Amazing food (Shake Shack)! Good price.
It was awesome from start to finish and made my friend feel super special.
Easy to use and the ability to get the food that we like when we travel
Timely delivery i packaged very well. Wonderful birthday surprise
Arrived on time in perfect condition and just what I ordered
Food options. So many varieties and types of food.
Food was delivered as promised. Food was delicious. Cooking instructions was easy to follow.
Easy to place order and the delivery was perfect. The order arrived in perfect condition.
Beautifully wrapped package.
Great care was taken to ship and preserve freshness.
The entire experience, the customer service lady that I spoke to; to change my order because I ordered the wrong size of cake, she was quick and professional and just made this experience phenomenal
The cake arrived at the expected time and was in good shape when it got there. They were very satisfied with the flavor and quality of the cake upon arrival. The clear instructions were very helpful
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members