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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything arrived safely and in a timely manner. The beef is terrific!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Easy and quick
May 9, 2020

Easy and quick. Sent as a gift and they said best cookies they've ever had

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivered on time for birthday
May 9, 2020

Delivered on time for birthday. Quick, fast and easy order

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The cake I ordered was delivered on time and the recipient loved it!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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So far, everything! My Chicago dog order is coming the day before my birthday!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything was wrapped individually so I could put them in the freezer

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time, looked great, and tasted great!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The ordering process was smooth and the website was easy to use.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was very quick, cake tasted great and well packaged.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The whole experience
May 9, 2020

The whole experience. Order was easy to make, delivery was smooth, and pie was good!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and absolutely delicious.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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On time even with the challenging situation we are in.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The whole process went well, thank you.
The pie was "yummy"!

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
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The ordering process was easy, and the delivery was scheduled for the next day.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived just like it said. Packaging was perfect and cake tasted fresh.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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It all went really well! Super yummy and quick delivery!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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I have only had the John's Roast Pork delivered but it was PHENOMENAL and I was so impressed with the packaging and timeliness and entire delivery!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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During this precarious time the delivery was right on time. Meat was great! Will do this again.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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All of the things, easy ordering, delivery seamless. Will for sure order again!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, well packaged, everything expected and more! Will order again! Delicious perfection! Thank you guys!

Date of experience: May 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States