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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was easy to navigate
May 9, 2020

It was easy to navigate. Product arrived on time as scheduled or early. Great condition. And delicious.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Pizzas came appropriately package there were no concerns about the safety of the food.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Good quality items
May 9, 2020

Good quality items. Good variety. Gift order arrived as scheduled. Well-received by recipients.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious and arrived when promised.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Marianne G.
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Had a torte sent to a family member. It arrived on time as promised. They'll have it for Mother's Day.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The icing was nice because it had bits of orange in it.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Vijay S.
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Everything, the product was excellent, delivery was timely and the recipient was very happy.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Delivery, product, and whole experience. We are very satisfied with our order. Thank you

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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It was a gift for my daughters birthday and she loved it. Said it was yummy!

Date of experience: May 8, 2020
Virginia
3 reviews
0 helpful votes
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It was delivered right on time, as it said it would be.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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One of the items was delivered and the other was damaged and re ordered. UPS issue not yours

They gift was well received

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Chelsea S.
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It was a great meal for the three of us in this quarantine situation, thanks!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
Follow Jacquelyn I.
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Delivery was on time
May 9, 2020

Delivery was on time. The cake was fabulous, according to my family! It's a "let's order this again," review by very picky dessert eaters.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time, was very well packed and delicious!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The food arrived on time
June 12, 2020

The food arrived on time. The customer service handled my problem well.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Communication was excellent
May 9, 2020

Communication was excellent. I had put in the wrong shipping address and they helped me fix it in time. Excellent service!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Everything was as shared and more. Delivery was when stated and the cake was simply perfect. Great job all around!

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and still cold (I will note the dry ice was completely gone upon arrival though). Recipient says the cake was good.

Date of experience: May 8, 2020
Virginia
2 reviews
0 helpful votes
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The carrot cake was awesome and it came packaged perfectly.

Date of experience: May 8, 2020
Virginia
1 review
0 helpful votes
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The order was very well packaged with very quick delivery and the Key Lime pie is slap your mama away from the table delicious

Date of experience: May 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States