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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake from Savannah Candy factory was delicious!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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The food was amazing, arrived when it said it would.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
May 9, 2020

Ease of ordering. Great selection. Food was delicious!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Everything was cold just like from the grocery store but delived to my door i'm from St louis live in west palm beach and no good pizza places in fl so it was so amazing

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to the shipping and tracking

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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One item was good and arrived in good shape: another was disappointing and arrived without dry ice. I have not yet heard back from Goldbelly about that and subsequently am re-writing my previous appreciation of same.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Everything arrived promptly and is good condition. Thank you!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Everything went well! My cake was delivered on time and and in perfect condition for my daughters Birthday! Thank you and stay safe!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Came next day to California from New York City. Everything packaged to keep it cold! Outstanding onion bagels, lox and scallion cream cheese. Would definitely recommend!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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On-line ordering, tracking updates and packaging of the order.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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It was all easy and we loved our order. Thank you!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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The two families enjoyed their meals very much. I will use again.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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According to recipient, food was excellent and was delivered at date and time as promised.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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It was a gift, I haven't heard back yet They are very busy people. An R. N. & Real Estate Brokers. Your products are always excell though!

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Delivery was when promised
May 9, 2020

Delivery was when promised. It was packed well Easy to enjoy

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Communication was great, even when delivery was delayed

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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All deliveries and goods are as promised and on time thank you

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING
May 9, 2020

EVERYTHING... thank you. I just told two friends about your site today - pass it forward when service is above and beyond.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Simple process and product delivered when I was told.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Sent cookies as a gift and they were a huge hit. Very fresh. Delivered fast.

Date of experience: May 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States