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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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This was a second attempt
August 17, 2020

This was a second attempt. All went well and the recipient liked the product.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Package, as promised, was delivered on Tuesday. And those Nuns at New Skete sure do know how to make a cheese cake. Best ever!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Timely, perfectly packaged, and
August 17, 2020

Timely, perfectly packaged, and absolutely delicious!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and recipient said the cake was really good. It looked just as pictured, so packing/shipping must have been excellent!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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I love the service
August 16, 2020

I love the service. I hope more and more restaurants sign up. My order arrived in a timely manner and the food is superb.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Everything went well from ordering, delivery and my friends enjoying every bit.

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was prompt and notifications were perfect.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Cake arrived in perfect condition, on exactly the day I asked for it to be delivered.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was very fast and everything was perfect... like I cooked it at home... only much better!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Food arrived cold
August 16, 2020

Food arrived cold. Meal prep instructions easy to follow. Delicious!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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The product was exactly what I wanted and the delivery was on time.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Easy to order, delivered on time,
August 16, 2020

Easy to order, delivered on time, updates along the way - perfect for the third or fourth time!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Quick delivery and our food was fresh and protected

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Everything, seemed to go great
August 16, 2020

Everything, seemed to go great. I had the box sent to my mom and she was very happy.

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Communication around shipping, shipping speed, packing, food quality and freshness

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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When the delivery was delayed due to the hurricane we were able to reschedule it the following week when my daughter would be home

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Timely delivery of ice cream kept at the right temp! Great service

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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On time delivery, packaged well, cookies were perfect!

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time! I was told the
August 16, 2020

Delivered on time! I was told the cookies were delicious! Thank you!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Everything
August 16, 2020

Everything. Delivered on time. Gorgeous cake and delicious.

Date of experience: August 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States