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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Lobster rolls themselves were delicious, packed well and fresh.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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When we got the cheesecake from Eli's it was wonderful.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Cake came on time, perfectly packed and delicious!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Everything was frozen solid and neatly packed. Instructions were perfect.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt and recipients were pleased with freshness of shipment.

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Everything went very smooth on the
August 17, 2020

Everything went very smooth on the order, on the delivery and on the quality of the pizzas! Delivery was very quick and the pizzas were still frozen solid!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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First delivery was perfect, second delivery was a day off. A little nerve racking. Product was excellent.

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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Delivery, Packaging, everything was as advertised. Very good directions.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
Follow Cassie W.
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Bagels and cream cheese were delicious! Each was individually wrapped and so good.

Date of experience: August 16, 2020
Virginia
2 reviews
0 helpful votes
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The pizza was extremely fresh and it was the best pizza I ever taste. SO GOOD! Definitely a 10.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Refund was approved quickly and without
September 30, 2020

Refund was approved quickly and without much hassle

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Beautifully packaged, delivered as promised, delicious treats... perfect gift!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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When meals would show up perfectly
August 17, 2020

When meals would show up perfectly packed and still cold

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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To he food was delivered on time and it was amazing!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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We order Mufalettas every year for our anniversary. Sandwiches arrived on time, were fresh and well packed.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Delicious taste
August 17, 2020

Delicious taste. Timely arrival. Pie was packed in cold packs and covered well.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Easy to use website; Quality product
August 17, 2020

Easy to use website; Quality product delivered on time!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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Everything was great the packaging the delivery time.

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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I ordered a chocolate/vanilla mousse cake and I was told it was delicious. I ordered it for my brother's birthday and he loved it. It was intact too upon delivery. Loved the experience! I would do it again!

Date of experience: August 16, 2020
Virginia
1 review
0 helpful votes
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This was the second attempt the first one it came A melted mess with zero dry ice in the package. This time it came perfectly packed with lots of dry ice!

Date of experience: August 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States