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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Cake was delivered to my friend on time and intact

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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May 10, 2020

.!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was exceptionally fast and the ice cream was frozen solid. No melting in transit. We were thrilled!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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My brother loved it so much he didn't share it with anyone in the house!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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The sandwich was on time, very cold and very fresh when we opened it. Love your service to get our favorites delivered to our door.

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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The bagels showed up right on time and were amazing! Absolutely thrilled with the whole process. Will definitely be ordering through goldbelly again!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Quick and easy ordering
May 10, 2020

Quick and easy ordering. Liked we knew when it'd be delivered.

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and everything arrived in perfect condition!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Not much
June 12, 2020

Not much. So far waiting for response to replace item

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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The Steamer Pot arrived beautifully and safely packaged. It was so easy to prepare and everyone really enjoyed it. Just like a trip to the real place. A nice escape to the shore!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Package was delivered as promised. They are the true NY bagel I remember from years ago!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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All went well
May 10, 2020

All went well. No issues with the order or the delivery or the food.

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and
May 10, 2020

Delivery was right on time and everything was great!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Shipment delivered on time, very good quality and tasty.

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Very easy transaction
May 10, 2020

Very easy transaction. Food was fresh. Delivery was on time.

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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The crab cakes were fresh and delicious, such a nice surprise!

Date of experience: May 10, 2020
Virginia
1 review
0 helpful votes
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Every aspect
May 10, 2020

Every aspect. Easy website, good shipping and good food.

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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The banana pudding was amazingly packaged. It tasted amazing

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Sandwiches were delivered a day late and completely melted. No dry ice in the cooler. Responded very quickly to make it right though

Date of experience: May 9, 2020
Virginia
1 review
0 helpful votes
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Cake delivered fast and packaged well. The cakes were delicious and fresh.

Date of experience: May 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States