On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is great! Buying experience very easy. Fast shipping! Packaging was good and the food was delicious! Will purchase using Goldbelly again soon!
Mailing time was efficient
Foods were cool- cold
Very enjoyable
I have ben a fan and will give you a chance to make it right
The cake got 5-star reviews from all who enjoyed it!
Delivery was timely and the food was packaged safely.
Easy to order, delivered on time, I ordered for me, my mother in law and mom for mother's day. Everyone loved it. Especially nice to be able to share some love via good food, while everyone is social distancing.
You did not include my message Recipient did not know I sent it
No errors, received on time. Delicious variety. My aunt loved the present
Delivered as scheduled. Food packaged well. Great instructions- fresh and delicious!
Communication, status and delivery, perfect condition
Fast service and shipping! The food was unbelievably delicious! There simply aren't enough superlatives!
Given the circumstances, my email was answered quickly. The cake was delicious!
Interesting food from all over. Neat to try. Got on the day they said would arrive.
Product received and very well liked by gift recipient
The products arrived when they said they would be delivered. The packaging was great, ice packs to keep foods refrigerated. Clean, well packaged for each item.
My parents said the Di Fara pizza was delicious. It was wrapped nicely and had clear instructions on how to prepare to eat or store.
The delivery was perfect and kept me well informed.
Ferrara's did a fantastic job delivering my sister's 70th birthday treats. Everything from the perfect packaging to on-time delivery made this gift even more impressive. The RAVE reviews from all who ate the cannoli cake and Pinole nut cookies haven't stopped! Ferrara's made a Covid-19 milestone birthday so special and memorable. BEST Italian treats ever ordered! Thank you, Ferrara's, I can't wait to get a cannoli cake in July for my birthday ;)
It arrived on time and I received a notification not long after it was delivered.
On time with a perfect delivery! Delicious cookies!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members