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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Order was delivered ahead of schedule. Site was very easy to use.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Kyrah M.
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I was very pleased with the Ladurée order. The biscuits arrived quickly, fresh enough and in good condition, excellent packaging protection.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ordering was super simple and delivery was spot on.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Wonderful! Delivery came as promised, everything was fresh and top-notch! The best lobster roll ever!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything
May 13, 2020

Everything. The package was delivered on time and was well packed. The product was amazing. Even though I expected to pay a mark-up for this service, I thought the pricing was fair for lobster roles. The experience was better than expected!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Accuracy of the ordersupdated
May 13, 2020

Accuracy of the orders
Updated shipping/delivery info
Quality of the food

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Product arrive promptly and fresh. She love it. Will definitely use the company again.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Sue H.
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I have ordered several times and have always had great experiences. Until the last order.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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All went well, still frozen on arrival. Looking to order other products, it all looks good.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivered on-time, in perfect condition and delicious!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
May 13, 2020

Delivered on time. Product was wonderful in every way.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, everything was packaged perfectly and the food was outstanding!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Bagels came well packed and fresh... loved it! Thanks for connecting me to Montreal St Viateur bagel. They are my absolute favorite!
They even came a day earlier than they were expected to arrive.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and packaged great. Just as great as eating in New Orleans

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Food came on the date it was promised and was perfectly frozen and in great condition.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The first three soups were absolutely awesome! Shipping was excellent and package well protected.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The Pizza from Pizza Rock was very good overall. Happy with how it cooked up.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Efficient, prompt delivery, excellent packaging and freshness.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Carousel Cakes was great! Cake was delicious and delivered on time.

Zara's was terrible, canceled the order the day it was supposed to arrive, leaving me with no gift option to switch to for Mother's Day.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and was affordable and delicious!

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States