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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Speed of delivery. Quality of product. Communication/tracking along the way.
Delivering to both sites when you said you would and notifying me
The food is amazing. I've ordered a ton for myself and as gifts for friends and family. The food arrives fresh and always delicious
The cheesecake was pure heaven, very delicious. Would definately order again.
Status of order was easy to track and arrived the day stated it would arrive.
Navigation and purchase was easy. The lobster rolls for my brother's birthday arrived right on time, and they said it was packed professionally and tasted absolutely fresh and delicious. Thank you for this wonderful and quality treat.
Delivered early, mom was surprised and said they were delicious
Everything arrived right on time, and just in time for a delicious New York breakfast. The pumpernickel bagels were the best I have ever had.
Delivered on time, my son was very very happy with his birthday gift!
The order was very good. Mr Lloyd's carrot cake was a smashing hit. My brother thought it was a wonderful birthday present. It came early I was happy about that
It was delivered on time and the variety of items available was excellent!
Everything! It arrived on the day that was given and in great shape
Product was delivered timely and well packaged (and delicious)
I am very happy that the item arrived on time and the cooking directions were easy to follow. Also, the dish was so delicious!
Everything! I appreciate the email communications and confirmation. My order was delivered early, and since it was a gift, I cannot tell you firsthand how delicious they are, but I will order some for myself soon! It was an easy and exceptionally good experience - thank you!
Crab cakes were terrible you your site is hard to use with a complaint
Easy to Place My Order. The freshness of The Pizzas were Great! And I Also sent Heggies Pizza an E-Mail and told Them how Awesome Their Pizzas are Last Weekend and Monday Morning I had A Reply E-Mail back from A Representative of Heggies Pizza Monday Morning thanking Me for My E-Mail. So Well Done by Both of Y'all at Goldbelly and from Heggies Pizza Also! I will definitely be making Another Order from Goldbelly because there's Another Pizza Place on The List that I would like to try out. Well Done Goldbelly!
Ease of browsing and ordering. Also, in one case, I got very detailed updates on the progress of shipping, which was helpful.
Delivery was on time.
Order was fresh ad delicious.
I had a good choice of items to order. The candy was shipped quickly.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members