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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easy to order from, fast delivery, and tastes great.
My mother absolutely loved the ice cream sandwiches..
This was a gift for my daughter in Georgia.
She really enjoyed all the goodies in the package.
Great selection, easy navigation, on-time delivery.
Site was very easy to use and choose, delivery was spot on
Delivered as expected and quality was excellent according to recipient, excited to try other kinds of food options in the future
Everything I've ever bought from Goldbelly is wonderful - it has such an abundance of anything you could ever desire!
The pies were lovely, delicious and arrived promptly.
The packaging of the cake and the product tasted good
Ordered more than a week in advance and shipment arrived right on the requested day. Everything was in great shape upon arrival.
Great selection and package arrived a day early!, very happy with the service and will use again
Everything from ordering, shipping & delivery went well!
The delivery was on time. The food was packaged very carefully for both orders. And, the food was amazing.
Delivery went perfectly and the cake arrived on time and in excellent condition.
Food was delicious! Already sent it to my cousin. Was a huge morale booster while we are hunkered down at home. It was the taste and memory of our vacation, delivered to our door!
The cake arrived perfectly... still frozen. Plus, the cake was delicious.
Delivery was on time. Nursing home residents were happy and said its the best they have ever had!
Everything from ordering to delivery. Bagels and veggie cream cheese absolutely delicious!
Will order again. Thank you!
Delivered on time. Easy directions. And the cheesesteaks from Pat's were as good as when I got them when I lived in Philadelphia
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

