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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Order arrived in expected time. Food was outstanding!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Beautiful product and packaging as well as great shipping (sent with dry ice)

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I loved being able narrow down the cuisine by region and state. I had a craving for Alabama BBQ and I found it quickly! Shipping was quick and the food was delicious!

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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This red velvet cake was a surprise for my brother's birthday. I was happily surprised that it arrived on his birthday. My brother is very picky, but he had only great things to say about the cake. He loves red velvet cake but he has complained about them being too sweet. This one, in his opinion, was perfect!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Lobster rolls were delivered on time for Mother's Day even with the covid-19 crisis. Food was packaged well and delivered fresh from Maine to it's destination in Florida.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Quality of food, customer service. All around great company.

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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Oh my god
May 13, 2020

Oh my god. The cake was wonderful. My family ate the whole thing. Couldn't get over how cool it was that it had all the layers and that it was so delicious! Pam

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cheesecake was shipped fast
May 13, 2020

The cheesecake was shipped fast. It was absolutely delicious. Those nuns sure know how to make a cake. My husband said it was so tasty he ate two pieces at once. I would definitely buy again.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and arrived in a timely manner. Everything ordered was included and it was delicious.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The order came when expected and the food was appropriately chilled.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything was great -- food was amazing and on time.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything from start to finish
May 13, 2020

Everything from start to finish... will be ordering again very soon!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ordering was extremely easy
May 13, 2020

Ordering was extremely easy. I received confirmation emails on when the pkg would be delivered. My food arrived early and was in excellent condition.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, considering the pandemic. Ice cold and perfect condition food. Also delicious!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ordering process was very easy to follow and the product arrived in great condition.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivered in good shape
May 13, 2020

Delivered in good shape. And right on time. Pie was great

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivered when it was supposed to be. Food was delicious!

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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All went very well
May 13, 2020

All went very well. Delivered on time, in great condition and tastes delicious.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Great options
May 13, 2020

Great options. The food made it to Arizona still frozen and as described.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Order was a day late
May 13, 2020

Order was a day late. I ordered plain pumpernickel bagels not everything ones. So part of order was incorrect. Bagels & bialys were delicious.

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States