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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was enjoyed to the utmost degree by reviewing parties.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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How have I never heard of this site before my first order?

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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On-time delivery of a meal that was described well on your site.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cake and cookies arrived completely frozen and super fresh!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Great selection and packaging
May 13, 2020

Great selection and packaging. Quick delivery as well.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The speed of the delivery, the quality and the taste of the cheesecake. Last but not least was the value.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cake was awesome
May 13, 2020

The cake was awesome. It's looked amazing and tasted even better!
My mom was celebrating her 80th birthday and she acted like a little kid when she saw the cake. Thank you!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Great food delivered on time! My sister in law loved it.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Super easy to order and delivery was on time (and even early in some cases!)

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Big selection
May 13, 2020

Big selection. Easy to order. Free, fast delivery.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Easy to orderPackaging was
May 13, 2020

Easy to order
Packaging was perfect
Delivery was easy

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I sent this to my mom for her birthday last week and she absolutely loved it. She said the quality was excellent and it was better than going out to a restaurant.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything! Big hit and will definitely order again

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything! The food was amazing, and the delivery dates were exactly what was promised.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything
May 13, 2020

Everything. Delivery was on time and food was delicious.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything
May 13, 2020

Everything. Cake had dry ice and was packed well. Cake was still frozen and in perfect shape.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It was shipped quickly, packaged well, and my friend said it was delicious!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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All went well although I haven't tasted the product yet.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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All went well, ice cream arrived still as ice cream!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Got what I needed and wanted
May 13, 2020

Got what I needed and wanted. You have a very good assortment of gourmet foods

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States