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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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This was a Mothers Day gift and my mother in law loved it. She said it was so creamy and that there was more lobster than mac which was great to hear. She was very impressed with the food.
I wanted to have a rainbow cake for my brother's 50th birthday. We are in two different states and couldn't be together. I ordered the cake and had it delivered to my Mom. It was well packaged and arrived on time. It was so good according to all who ate it even though it had been in the fridge for three days before the party. Great service!
Your suggestion of the soups when I ordered crab cakes.
Everything went well. It was easy to use. Delivered just as promised.
Bought a ricotta pie as a present for my mom from Mike's pastry in boston (her favorite place) she absolutely loved it!
Product was delivered on time; excellent quality crab cakes
I ordered 1 week ahead and the Delivery was right on the day I requested!
Delivery was right on time and the receiver was thrilled! Cookies were delicious!
Food came on time! It was exactly what I ordered and it exceeded by expectations!
It was reported that the cheesecake arrived in perfect shape and was packaged really nicely. PLUS that it was delicious.
I think her name was MIA she was great got me the right address got the right name got me all straightened out so I think me and deserves to raise!
My order was delivered quickly and the food was fresh.
It came on time it was perfect. This is our special dinners for special days go to so that the whole family can enjoy the day
My shipment arrived a day early, was packaged well, had clear instructions and was absolutely fantastic
The delivery showed up on time and the cake showed up in good condition. I was actually surprised! I will use again! The downside is it's pretty expensive but I look forward to promotions!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

