Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Frances S.
Unfollow Frances S.
Share Review
Report Review

Numerous ways to shop by business/product type and business location. Great way to support small businesses.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

Great ordering experience and timely delivery. Thanks

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Aunt W.
Unfollow Aunt W.
Share Review
Report Review

Arrived even earlier than inspected, this was a gift and my Aunt was thrilled!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

What was in tact from my order was absolutely insanely delicious

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Share Review
Report Review

The pizzas were packed well and arrived in great shape. Excellent service and great food! Thank you for making it possible to enjoy my favorite pizza without traveling 720 miles to get it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Monica B.
Unfollow Monica B.
Share Review
Report Review

Overall amazing experience! Thank you so much! My mom loved the mother's day macarons from Laduree that were delivered on time despite coronavirus - thank you!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

The ice cream was delivered frozen solid and tasted great.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Pam H.
Unfollow Pam H.
Share Review
Report Review

Everything! Shipping was so quick and the King's Cake is incredible... so delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Michelle K.
Unfollow Michelle K.
Share Review
Report Review

My Carlos's Bakery Cake was delicious! It could not have been more perfect

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
Follow Gary D.
Unfollow Gary D.
Share Review
Report Review

Timely delivery
May 14, 2020

Timely delivery. Product was not damaged. Delivery did not affect product quality

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow rebecca A.
Unfollow rebecca A.
Share Review
Report Review

Restaurant style food at home, also green vegetables, is a treat and also a luxury. I was refunded for a late order.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Barry A.
Unfollow Barry A.
Share Review
Report Review

Pizza arrived exactly when it was supposed to. Still cold and in good condition.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Anny W.
Unfollow Anny W.
Share Review
Report Review

My order always arrives on time, if not a bit early. The packaging is generally good (only an order for macarons features cracked cookies), and the food is always fantastic.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

Honest companyResponded to
May 14, 2020

Honest company
Responded to e-mail
Issued discount

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Angela O.
Unfollow Angela O.
Share Review
Report Review

Order updates regularly emailed to me, very nice packaging of the order.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Timely delivery and the pizza was fresh and delicious..

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

Cake was good, but took too long to deliver. 4 days from Pa to OH? Ice all melted and anxiety all around for sender and recipient as to whether or not product spoiled en route. Unlikely to order again due to these issues.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow DIANA H.
Unfollow DIANA H.
Share Review
Report Review

Delivery was timely and food arrived in perfect condition

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

The food was delivered on time, remained cold and was in perfect condition.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow allison m.
Unfollow allison m.
Share Review
Report Review

Everything went perfectly! It was wonderful to bring a little Mississippi to Texas for our Ole Miss daughter's 21st birthday!

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States