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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great information and directions. All arrived as scheduled.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Jennie R.
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The ordering was easy, smooth and tracking the package was accurate as well.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cake was moist and delicious
May 14, 2020

Cake was moist and delicious. Came in perfectly no damage done.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Orders were delivered on time, well packaged and we are told were delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 14, 2020

Easy to order. Shipment arrived sooner than expected. Ice cream was packaged well.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, ordering was easy and the follow-up emails kept track of delivery date.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Very easy to order and the delivery was right on time.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It was a very satisfactory transaction. Thank you.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Ordered two cakes for my mom and mother in law. They both loved it And they even arrived earlier than expected.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Ordering was pretty easy
May 14, 2020

Ordering was pretty easy. This was a gift, and everyone loved it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Order was on time and clear expectations were set along the way

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Items ordered were gifts, both recipients very pleased with them.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shipment was on time and the receiving party said it tasted amazing

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shipping time
May 14, 2020

Shipping time... Fabulous! Everyone thought what they received was so delicious! Thank you

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I ordered an assortment of sweets as a gift and they were a hit. I'll definitely be ordering again!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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On time delivery, happy with the amount of food included. I like the rewards program

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Carol C.
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From placing my order to delivery it was such an easy process! Even through this virus the pastries were delivered a day early & my Mother went CRAZY! They were a Mother's Day gift from us in NY to her in SC! I cant wait for father's day! I think we will do bagels next!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My son-in-law loved the scones!
The service was great!
Thank you!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery and payment were great, but the app is buggy -- cannot send referrals via text anymore.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt and the Burnt Almond Torte was amazing. It was packaged well and tasted very good.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States