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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering was easy and the cakes were delivered ahead of schedule. It was perfect.

Date of experience: May 14, 2020
Virginia
3 reviews
0 helpful votes
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Delivered on time, and it arrived just as your website stated, still frozen.
And it was definitely the best key lime pie I've eaten.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The order came on time and was well packaged! Those cakes were delicious.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Product delivered on time, presentation was great. Perfect gift!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Product arrived in a very good condition, and earlier than scheduled. Tracking was easy, and I appreciate that it was easy to request arrival date. Recipient was pleased with the gift we ordered through your service. - Thank you.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time and still frozen. Just perfect.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything-expected to arrive friday 5/8-got there thurs 5/7.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything from delivery, packaging, and product all spot on! Thank you Goldbelly for bringing us a bit of Chicago!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order, delivered on time. Recipient says the pie was delicious.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Dana C.
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They loved it! We will be ordering from you again! Thank you.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was excellent and the pudding was in good shape

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Customer service was amazing! I
May 14, 2020

Customer service was amazing! I accidentally input the wrong address and they fixed it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Ordering process is easy
May 14, 2020

Ordering process is easy. Product always arrives on time & in the condition described.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to search, sort and find what I wanted that met my criteria.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was exactly how I requested. Pie arrived when scheduled

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was easy and the recipient loved her gift

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My daughter loved the tipsy scoop! Did come a little bit soft but recovered in the freezer just fine

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy ordering process, great selection and communication on delivery. Timely delivery.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Yes
May 14, 2020

Yes. Delivery was on time. And the food was fresh and delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Goods were delivered quickly and problem was resolved quickly.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States