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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was easy to order items
May 15, 2020

It was easy to order items. The recipients enjoyed their gifts.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything! Arrived right on time and was cherished and devoured!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Excellent timing and choices and quality of food and packaging.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Packaged arrived in 2 days! The
May 15, 2020

Packaged arrived in 2 days! The cheesecake arrived quick and it was delicious

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Ordering and received order in
May 15, 2020

Ordering and received order in approximately one week

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Package arrived early and was in perfect condition. Cake was delicious and a great surprise for my daughter.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake was great and delivered on time. Tasted great

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shrimp was delicious
May 15, 2020

Shrimp was delicious. And second order my daughter loved her strawberry cake! Both ordered delivered before time needed. Thank you

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was on the date requested. Cake was delicious.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It showed up when I ordered it, and I heard it was fantastic. Definitely will be ordering again.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Great service! Great communication about delivery! Very prompt! Best cake of my entire life!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything! It was so easy to order and it arrived on time and perfectly frozen.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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All went well
May 15, 2020

All went well. Delicious food! Best Mother's Day gift! Just a suggestion, joe's takeaway in Miami Beach, their lobster rolls are the very best! Please add that to your offerings.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The delivery, the packaging, the instructions. I've ordered twice in the last few weeks and everything was amazing

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Ariel G.
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I sent this order as a surprise for my daughters fiancé. The delivery was right on time; he sent me a photo :) and he and my daughter enjoyed the cheesesteaks for several meals... made being in quarantine more tolerable with yummy comfort food.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order, shipped quickly and food is fantastic

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Placed 2 orders, simultaneously! Around 4/21. The first was to me at 952 B Heritage Hills Drive, Somers, NY *******. It was promised for 5/7. I got it on 5/7.
It was a tid bit warm (since the "ice" had become warm), but it was great!
The second was to my cousin, Phyllis Stockton, in her name or mine, not sure. It was a larger order, for delivery to 37 Freemont Lane, Coram, NY. Also promised for 5/7. She never got it. Both orders I believe were charged to my AMEX credit card ending in 7000, using my billing address in VT>!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order gift for Mother's Day. Delivery in great condition and on time.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
Follow Liam E.
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Order was delivered on day promised and Pizza was delicious

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered quickly! Pizza was
May 14, 2020

Delivered quickly!
Pizza was frozen!
It was delicious!

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States