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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Order took awhile to ship but once it did all went smoothly.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My gift recipient loved the product, delivery timing was great.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Ordering, delivery, product! Everything was terrific! Will definitely order again!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything
May 15, 2020

Everything... the cake was delicious and arrived on time.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 15, 2020

Arrived on time. Food was packaged well & was fresh. Shipping was free, which I like.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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This was the best lobster we have ever tried most definitely will be purchasing again!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cookies had a great taste but unfortunately they seemed quite stale. It was disappointing considering the price for cookies. I'm sure they would have been much better if when they were made they shipped and were delivered all within just a few days.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The deliveries were on-time and the bagels were excellent.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The recipients were super excited about the pizza.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My parents loved the cake
May 15, 2020

My parents loved the cake. They said it was like cutting into fireworks!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food arrived quickly
May 15, 2020

Food arrived quickly. Everything was fresh and tasty!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery and the condition of the items when they arrived

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Good burnt ends and brisket
May 15, 2020

Good burnt ends and brisket. No pizza yet
Have not received pizza yet

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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The presentation of items sent
May 15, 2020

The presentation of items sent. Gift recipient was very happy!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It was good, not as good as the
May 15, 2020

It was good, not as good as the restaurant, but good!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I really liked that I could choose the date for delivery. Everything arrived on time and the quality was excellent. In this different time of social distancing, we were able to enjoy one of our favorite NY foods and relive good memories.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Good delivery time, and food was still frozen so it could go from package to freezer.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery, frozen solid (I live in the desert), and delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered promptly and made my best friends Mother's Day!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Very cool selection of items
May 15, 2020

Very cool selection of items. Love the sorting by region options.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States