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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Fresh and Crisp
May 15, 2020

Fresh and Crisp. Didn't last more than three days we loved them so much.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery time was sufficient given how far it came from.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls that arrived on time were great.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake arrived frozen and in perfect condition. It was a Mother's Day gift for my 85 year old mom, and she loved it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The delivery worked great and the product tasted great!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Perfectly packaged
May 15, 2020

Perfectly packaged. Arrived ahead of schedule. Cake made it across the country intact and still frozen. It was great!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food and experience is amazing! My family loves everything we have gotten.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The site is good and all past orders are good, the gino's east pizza was terrible though

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Came when u said it would and fully frozen. Product was great! Just like I remembered.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Deliver on time
May 15, 2020

Deliver on time. Items were well packaged. Food was great

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, cake was still frozen, and was one of the best cakes I have eaten. I will order again

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It was great to be able to send a cake to my mother across the country for mother's day. And it got there nicely

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The ice cream was still frozen
May 15, 2020

The ice cream was still frozen. I was able to give my wife her favorite ice cream that she hasn't been able to get since she moved from san San Francisco 8 years ago.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My mom got her pizza in time for Mother's Day! First time in 51 years I was not there to celebrate the day with her so thank you!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 15, 2020

Easy to order. Delivery as promised. Excellent cakes and pie.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and delivered in a timely manner.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Scrumptious
May 15, 2020

Scrumptious. Absolutely lovely. Tracking texts were right on.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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The experience was wonderful
May 15, 2020

The experience was wonderful. Product was excellent and it was delivered as stated and in perfect condition. Will def. Shop again for more sweet treats that we would not be able to get locally.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything
May 15, 2020

Everything. The food was incredible. The experience was incredible. The app was incredible. The customer service was incredible.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shipment received day it was expected and well packaged.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States