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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Website was well organized and easy to navigate. LOTS of choices for different foods. NO preservatives in frozen food. Ordering was easy and delivery was quick. So far I've tried one meal, a Philly Cheesesteak from Jim's Steaks and it was good although the onions I ordered weren't on the one sandwich I had.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered when scheduled during a pandemic. Impressive!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery, packaging, quality and assortment of food items.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake came at the expected time. It was delicious according to the people who received it. Thanks.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delicious cake, delivered on time and in excellent condition. Thanks!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Arrived as expected; tasted as expected; great instructions

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and arrived in plenty of time

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy ordering & even arrived a day early. Service was great

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and recipient said it looked and tasted delicious. Thank you!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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You delivered the food that I love in time for the holiday

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy checkout process
May 15, 2020

Easy checkout process. Quick processing and delivery.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything showed up in perfect condition and icy cold.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The order process and quick delivery. Cookies were perfect and delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Was delivered on day as promised and product was just as described.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in perfect condition. My parents LOVED the gift and said it was delicious

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Communications, delivery - all was fine. Even delivered a day early!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I communicated with the maker and she was responsive and customer oriented.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Speedy delivery & as fresh as would be in the shop!

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Delivered when promised
May 15, 2020

Delivered when promised. Cake was just as described.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Looked great and my daughter was excited for first mother's day.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States