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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Was delivered on time and still frozen as expected

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Interesting food selections from around the country. So far it has been wonderful

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Our food arrived fresh and delicious (lemon cake). It held up well. I already recommend you to people who ask about gift ideas.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The pizza was fresh & arrived when it was suppose to!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything
May 15, 2020

Everything. Ordering, delivery, and was delicious.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to find great options
May 15, 2020

Easy to find great options. Easy to order. Shipment arrived on time!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food arrived promptly and the recipients loved it.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Very easy and smooth ordering and delivery process!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cheesecake was delivered on time and recipient loved it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 15, 2020

Delivery was on time. Recipients reported that the cookie cake was delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was excellent the junior cheesecake was so yummy love this site highly recommended delivery was on time and very friendly

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Tasted good, perfect amount of lobster for the 6 buns

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I've ordered 4 times and every order has arrived on time and in perfect condition.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time
May 15, 2020

Delivered right on time. Packing was perfect. Rainbow cake arrived in perfect condition

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Fast ordering and processing
May 15, 2020

Fast ordering and processing. Order was early for mothers day and product was amazing!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered ahead of time
May 15, 2020

Delivered ahead of time. Quality items and very happy mother for the holiday. Good value with the free shipping and coupon offer.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Orders arrived early or on time, which is a huge feat these days.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, perfect for Mother's Day. Thank you.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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That was a frozen pizza that should not even be disgraced by calling it such. Lou Malnatis makes and amazing Chicago style deep dish pizza! I will order again soon.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cookies arrived right on time and in very good condition.

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States