On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quality of food was very good. Customer service was responsive despite of the hardship caused by COVID-19.
My daughter and family said bagels were delicious.
Delivery was on time. My cakes were in superb condition.
Easy to order and arrived around the expected date.
The lobster rolls were insanely fresh... we felt like we were back on that bridge in Kennebunkport. So lucky to live in a time where Goldbelly is a thing. Yum!
Food was delicious! We have access to foods we didn't know we could have otherwise!
Ordering was easy, item arrived sooner than expected
The cake was delicious! It was light and refreshing.
Everything! Items were delivered on the date I requested and the cake I ordered was absolutely delicious!
Frozen pizza shells, cheese and sauce were packaged very well and delivered with no issues.
Seamless and easy ordering/ delivery experience - food was fantastic!
My mom loved the gift. Delivery was right on time and she said the food was delicious. Thank you for making this very unusual mother's day, special!
Mom was very excited and happy with the end result.
Everything arrived on time and fresh. Will definitely order again!
Daughter loved the food and everything arrived on time and in good shape
Good quality, wonderful flavor, but small in size
More
It delivered a day before you said it would. My mom LOVES Buddy, so she was extremely surprised and happy. Then she ate a cannoli and said it was the best! Great job!
Food was still frozen when delivered. Prompt delivery date. Easy to order.
My son who is in the military and far from home, was delighted with a surprise package from his favorite hometown pizza place!
The package came on time and was easy to prepare and it was delicious!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members