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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake was a big surprise & delicious as well as beautiful.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Package arrived within 3 days of order.(PA to AZ) This was a Mother's Day gift and my Mom, a Pennsylvania "expat", was thrilled to have some of her favorite PA foods shipped to her door. Everything arrived fresh and in perfect condition. Great job! We'll definitely be using your services again.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything went perfectly
May 15, 2020

Everything went perfectly. The site is amazingI've recommended to many friends already. Great concept!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I'm impressed I can order great food from all over the country. I received my order exactly when they said I would.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Item arrived on time
May 15, 2020

Item arrived on time. It was very well packed. E-mail notifications were helpful.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My cake arrived perfect
May 15, 2020

My cake arrived perfect. Packed well, on time and I would order again.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I ordered one shipment of Imos pizzas to go to Nashville and one to Denver. There was no problem with Nashville order. The Denver order had some issues. It was lost and when found the cooler didn't have a lid. Both son's were so excited to have Imos. I'll try again.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything!
Love my pi deep dish pizza
It's the best

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It was delicious
May 15, 2020

It was delicious. Beautiful colors. Delivery was on time.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Efficient in every way! Beat the birthday cake by two days! Ice cream is incredibly delicious! Well done Goldbelly!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food was delicious and the ordering was very simple.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Smooth ordering online
May 15, 2020

Smooth ordering online. On-time delivery. Gift was appreciated!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Placing the order was seamless and it was delivered right on time. Quality was great too!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food was perfect, still frozen when it got here, tasted just like the restaurant!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything from packaging to time of arrival. The food item (apple pie) was " out of this world" delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered in great condition. The cake was amazing. It was perfect for my daughter's birthday/Mother's Day. May need to make this an annual tradition.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Yes
May 15, 2020

Yes. Very well. The products I ordered were exactly as described, arrived on time, were perfect and delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Perfect upon delivery
May 15, 2020

Perfect upon delivery. My mom was ecstatic to receive her cookies.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Great bagels from a great Montreal bakery. Arrived when promised. A taste of home.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shipping was right on time and the cake is beautiful!

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States