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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived on time for Mother's Day. Packed well. Nice selection.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great! The food is amazing! The shipping and delivery were quick and efficient!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Ordering process, Quick turnaround time from order to arrival. Item was as described and reviews were accurateit was delicious! This was a gift and recipient was thrilled!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The order came promptly and was packaged beautifully

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Texture, size & taste just
May 15, 2020

Texture, size & taste just right!
Also, delivered when promised!
And priced well,

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The order was accurate
May 15, 2020

The order was accurate. Everything was fresh and delicious. Thank you very much!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything great packaging great delivery great instructions and delicious Carlos Bakery items

Date of experience: May 15, 2020
Canada
1 review
0 helpful votes
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Great pies
May 17, 2020

I have ordered a few times from them and they never disappoint whether it comes to the taste or delivery time.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Pie was perfect and arrived on time for a birthday celebration.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything was fine
May 15, 2020

Everything was fine. It had been at least 20 years since I'd indulged in one of their cheesecakes; the orange cream was extraordinary, and I've had fun sharing it with neighbors while we socially distance.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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We had a amazing Mother's Day
May 15, 2020

We had a amazing Mother's Day. Everyone was so impressed with the food.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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My cake got her before the date and it tasted amazing.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The order was just perfect, but I wish I was kept better informed of the package. The meat was excellent we injoyed the filets to the max. The fact their prime could definitely tell a big difference. Tender and

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Customer service gave me a future coupon - used it already.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The food was great ALOT of lobster not just little pieces but claw meat l, very fresh would get again if I could make a suggestion when toasting the bread I put garlic in the butter VERY TASTY

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery packaging everything they said wss in the package. Was kept informed of when the it would arrive.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery on time from Big Bob Gibson I got my bottle of barbecue and smoked meat
But didn't get my white sauce for my chicken and was very disappointed!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was awesome and couldn't have asked for it to be any better unless I was at the actual bakery!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect; ordering and scheduling a delivery date was easy, the food was great, prices are reasonable, order arrived on time, and packaging was great!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was early, very transparent re: status throughout whole process; ice cream arrived in great condition (very cold / not melted)

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States