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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I sent a Picaken to my step mother for Mother's Day. I arrived on time and was delicious.
Delivered in perfect shape and it was the best tasting cake ever! We will be ordering again!
It arrived super fast and the recipient said the driver who delivered it was very safe. I was told the item they received was excellent!
Food delivered in a great package and cooked and tasted incredible!
Great experience. Ordered for mother's day gift, delivered on time and packaged perfectly. My mother loved it! Perfect 10 aside from wanting for myself jealous
The cake arrived in good shape and was very delicious.
The cake arrived on time and was still cold. My daughter said every piece was rich and delicious, so I am very pleased.
Order was received on time. Looked like a lot of good stuff in the photos my family sent me. They were very happy.
Delivery was right on time, and the cake was delicious
The breakfast in a box was forMothers Day. According to my Mom (& Dad) everything was delicious!
Good selection. Prices are high, but some of the deals are good.
Delivered on time, great packaging and wings were awesome!
I bought a pastry package from a NY bakery for my mother for Mother's Day and the package arrived damaged and torn up. When I tried to reach out to customer service, I received an automated voice message from Goldbelly stating they no longer are providing customer service via phone, and I had to submit an email. I sent an email with pictures attached, and its been a week and I have yet to get an answer or solution.
Loved the idea of this company, but after the complete lack of customer service very dissatisfied.
The ordering, notification, shipping and delivery processes all worked well.
Delivery was fast and product arrived in perfect condition.
The delivery was with in the time frame I needed, the items ordered were exactly what I asked for.
Delivery was spot on, arrived on the day requested.
Great selection of items
Service and quick shipping
Delicious donuts were delivered on date promised. Recipient was delighted.
My Mom received the Deep Dish Pizzas when promised and the quality was exceptional! Thanks for helping me spoil my Mom on a "Shelter at Home" Mother's Day!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members