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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Quick delivery- the freshest cake, perfect packaging

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The delivery was more than expected. My mother was so delighted at how fresh the cake was, even after thawing it out.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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I was able to place my order without incident and delivery was prompt.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Exactly what was ordered
May 15, 2020

Exactly what was ordered. Came on day that was originally scheduled.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The website is easy to use and in the end, the donuts we ordered were great

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Shipment came earlier than predicted, even with everything going on (Covid delays). Packed perfectly and the tarts were so delicious! Apple was my favorite. Couldn't ask for a better experience. Thanks!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Arrived quickly and as promised
May 15, 2020

Arrived quickly and as promised. Every cookie was perfect and delicious!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Mcloons Lobster Shack lobster rolls were fresh and delish.
Ferrara Bakery cookies were packaged beautifully and was fresh and delicious.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Food arrived in great condition and on time. Everything was packed nicely and tasted great.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Very easy ordering process and package arrived in time. Also a lot of companies available love it!

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Quick shipping and the items were in perfect condition.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Jacqueline W.
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My cake was delivered on time and completely frozen. It was fully intact. No concerns about delivery at all.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Food was delivered exactly when we wanted it, and was all exactly as planned. We were not sure if it would hold up, but it did! Cheesesteaks were excellent, and the John's Roast Pork, even though we had to make it from the ingredients, was AMAZING! Just like we had gotten it from John's.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Easy to use, fast delivery, great variety of choices!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Very fast shipping, easy ordering. Pie exceeded expectations.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The customer support service
May 15, 2020

The customer support service. Maddy T. Was very helpful in resolving the problems with my order.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Cake was delicious
May 15, 2020

Cake was delicious. Was shipped on time & in perfect condition. Instructions very helpful.

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on time! It was a gift and a big surprise.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Products were delivered as scheduled. Everyone liked the product they received.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The Pie arrived 2 days early
May 15, 2020

The Pie arrived 2 days early. It was packaged nicely and was fresh.

Date of experience: May 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States