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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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This was a gift and it arrived on time and the food was yummy

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything! Amazing cut, very fast and cost efficient especially limited to staying home, bring Hawaii to us!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery
June 14, 2020

Prompt delivery... ordering was seamless and products were as fresh as promised.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything! I purchased the lobster roll kit for my mom for Mother's Day. She's quite often difficult to please and she immediately called to rave about how good they were.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The food arrived on time and as far as I know, the quality was good.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Ordering online was easy
Received email notifications
Arrived when requested to arrive
Everything in the box was fresh
Gift receive my was thrilled!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and our recipient said the cheesecake was delicious!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect, starting with ordering all the way to delivery!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Perfect from ordering to delivery
Gave it as a gift and was a huge hit

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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We got what we ordered, when promised, in good condition.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and the donuts were fresh and tasty. The packaging was also well done.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Website easy to use and search for desired items and providers.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivered fresh and on time for Mother's Day. I got 'Carlo's Bakery Best Seller's Cake Slice Sampler - 8 Slices', and my favs are Confetti, Vanilla Rainbow, Chocolate Fudge Rainbow, Chocolate Fudge, and Red Velvet. You can't go wrong with this sampler!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivery time worked out great
May 15, 2020

Delivery time worked out great. And my daughter loved it.

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Sent my mother the chocolate chip cookies for Mother's Day. They were packaged very nice and were delicious.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Very easy to use and a lot of great options to choose from.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivered ice cream on time add planned, very easy!

Date of experience: May 15, 2020
Virginia
3 reviews
0 helpful votes
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Can't be juniors cheesecake on time taste great what else is there

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything ordered came on time and all frozen goods still frozen

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Contacted by restaurant that one item was out of stock. Offered choice of different item, money back or delivery when item was restocked. Chose to wait for restocked item, and item was delivered one week later as promised. Very happy with order (Katz's Delicatessen)

Date of experience: May 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States