Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

Was packed extremely well, food was preserved and looked beautiful once out of packaging and tasted delicious

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
Follow J H.
Unfollow J H.
Share Review
Report Review

Most of my order was correct
May 15, 2020

Most of my order was correct. Packaging was perfect.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Cyd J.
Unfollow Cyd J.
Share Review
Report Review

The order arrived on the day of
May 15, 2020

The order arrived on the day of delivery, packaged very neatly

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Share Review
Report Review

Ordering was easy, shipping and notification were smooth.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Gail K.
Unfollow Gail K.
Share Review
Report Review

On time, as described, happy to have free shipping!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Song D.
Unfollow Song D.
Share Review
Report Review

It was shipped quickly and got to the destination on time.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Diana W.
Unfollow Diana W.
Share Review
Report Review

Delivery was quick and on time and the bagels and lox were delicious

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

It was perfect! Well Done! Recipient was extremely happy!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Apryl H.
Unfollow Apryl H.
Share Review
Report Review

The packaging was done very well and preserved the freshness of the bagels. My family was so thrilled!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Genevieve B.
Unfollow Genevieve B.
Share Review
Report Review

Delivered as expected in terms of timing and product; recipient was very happy! Thank you!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Lori O.
Unfollow Lori O.
Share Review
Report Review

I often send gifts of food via Goldbelly. Most recently, I sent cookies, a cheesecake, and a birthday cake. All of the recipients reported that they enjoyed the items very much! Goldbelly is my go-to for tasty food gifts!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Jonathan R.
Unfollow Jonathan R.
Share Review
Report Review

Arrived 24 house before needed & following directions had them ready as needed the next day!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Share Review
Report Review

I ordered for my mother-in-law for Mother's Day. They arrived on time and she said they were beautiful and delicious!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Gail V.
Unfollow Gail V.
Share Review
Report Review

The food was delicious and the packaging was great.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Share Review
Report Review

Everything
May 15, 2020

Everything... it arrived when I requested and my family enjoyed everything!

Date of experience: May 15, 2020
Virginia
3 reviews
0 helpful votes
Follow Harris L.
Unfollow Harris L.
Share Review
Report Review

The timeliness
May 15, 2020

The timeliness. The birthday boy received his dinner in perfect time.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Anna O.
Unfollow Anna O.
Share Review
Report Review

Two out of the three packages were delivered on the day they were scheduled to deliver. Food was well packaged and arrived in good condition.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Shaday R.
Unfollow Shaday R.
Share Review
Report Review

Shipping was super fast
May 15, 2020

Shipping was super fast. My cake was unharmed. Very pleased.

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

I have been eating Bob Gibson's Bar-B-
Q for probably 65 years. The chicken and the brisket traveled very well.
Great to have the taste of home here.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Melody P.
Unfollow Melody P.
Share Review
Report Review

Delivered on time, easy ordering and was a special treat during this unprecedented time. Will definitely order again.

Date of experience: May 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States