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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery to my mother was successful and my mom was happy with the product.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything went well - site navigation, shipping, receipt of goods.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything was great
May 15, 2020

Everything was great. Bagels were a hit. Lox and cream cheese was wonderful.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Nice people in the beginning when I could talk to someone

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order, however I tried to
Cancel and that did not happen. The communication were poor, took too long
To respond.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was free and recipients loved the items I sent.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Processing and delivery were as promised and timely. Product ordered was great and as described.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, delivery was perfect. Bagels were fresh and received plenty of compliments. Will definitely order again!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The pizza tasted great and it was still frozen when I arrived at my house

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Your app is great, easy to use, and delivery is spot on.

Date of experience: May 15, 2020
Virginia
2 reviews
0 helpful votes
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Item shipped promptly and arrived on time
Very satisfied with my purchase!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The cake jars were delicious and a big hit with people.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Ordering process was easy, gift was delivered on time!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Very accommodating as we needed a birthday delivery that coincided with Mother's Day.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Product arrived on time
May 15, 2020

Product arrived on time. Was still very cold, ice pack was still froze. Had my first taste last night, and it was delicious. Very fresh. Heated up perfect per the instructions.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order, item was on time and arrived in good condition!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Maya G.
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The delivery of my order was on time and the cake was beyond delicious. My boyfriend enjoyed his birthday present thank you so much.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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They arrived well packed and on time and she enjoyed them.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything seemed great! I ordered a gift from my mom.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Magnolia banana pudding and white chocolate coconut cake were amazing.

Date of experience: May 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States