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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was delicious and got here fast and still cold.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was faster than expected. I ordered the cinnamon coffee cake for my mom for Mother's Day. She loved it!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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The quality of the items I got were as expected, very good, the brands provided the goods.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Reliability of delivery day and
May 16, 2020

Reliability of delivery day and condition of the food were both excellent

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Our order was delivered on time and crab was fresh and delicious!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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It arrived on time in the pandemic, on a holiday weekend. The recipient said it was packaged incredibly and came ice cold

Date of experience: May 16, 2020
Virginia
3 reviews
2 helpful votes
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Packaging was amazing and great delivery info. The food was perfect and cold too! Again and again I would reorder! The BEST!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Pizza was great
May 16, 2020

Pizza was great. Just like we ordered at the restaurant.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything
May 16, 2020

Everything... even with pandemic and possibility of cake arriving a bit late - it arrived on time and we heard it was delicious

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything was outstanding
May 16, 2020

Everything was outstanding... quality, flavor, packaging, shipping, all of it was perfect!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivered on time, packaged exceptionally well and the product was molto delizioso! Grazi!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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It was delivered on the the day that it was supposed to be. It was a Birthday gift so that was perfect. And, she LOVED the Babka.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivery timely
May 16, 2020

Delivery timely. Fantastic food. Shipping was impeccable.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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The cake was excellent
May 16, 2020

The cake was excellent. I loved the frosting and the size was perfect so we didn't have too much left over.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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The purchase and shipping
May 16, 2020

The purchase and shipping. My friend was ecstatic and said whoever I got it from packed it well

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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I got my Mother's day gift on time even with COVID-19 problems. Thank~you for communicating with us.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and meal was fresh and delicious

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Pie was delicious
May 16, 2020

Pie was delicious. The family was still talking about the next day. Great for a large group.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Even during these uncertain times. The delivery was easy and arrived on time and well packaged.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Timely, product arrived exactly in the time indicated, and was well packaged and had been handled gently (delicate things that can crumble or melt were all OK!)

Date of experience: May 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States