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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I had an issue with shipping where UPS sent it to the wrong place and NDA turned into 7 days. I sent you guys a message and the following day my order showed up a mere 16 hours later than originally thought before UPS's mistakes and the food was not expired! I was expecting UPS to bring the food well after expiration date. Thank you for your help and diligence I. Getting that resolved so quickly.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Sent this gift to my Mum for Mother's Day. She loved it, said the quality was great... and we know lobster!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Transparent shipping process, solid packaging, product seems consistent with the original thing

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Pizza was fresh and I liked the fact that it was delivered in a temperature controlled bag.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Excellent product like I was in the store itself; arrived exactly as planned on time

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivered fast and was perfect! Sent my dad the Cherry pie for his birthday and he loved it!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery time was accurate, the food was well preserved and packaged, my recipients LOVED it!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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The pizza was perfect just like I remember it when I lived in St. Louis. The order was also delivered as was committed when I placed the order.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivery estimate from H&H Bagel and Goldbelly was right on the money. Never more important than 1:45 pm the day before Mother's Day. Thanks!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delicious product
May 17, 2020

Delicious product. My daughter-in-law really liked them.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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The cake I ordered was delicious and fresh and delivered on time

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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It was very easy to place the order and the packaged was delivered with care. Throughout the process I received emails with updates on when my order would arrive.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 17, 2020

Everything went well. Last minute order and I got it delivered on time.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Crab & Fish excellent
May 17, 2020

Crab & Fish excellent. Great service and delivered on time.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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My boyfriend loved being able to get his favorite sandwich in the world for his birthday. This is an awesome service that delivers people's favorite restaurants to them, especially in a time where there is limited travel.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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A huge variety to choose from
May 17, 2020

A huge variety to choose from. Easy ordering, and delivery was outstanding. My daughter-in-law was thrilled. Thanks for making this experience so easy & worry free in such challenging times.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything! I've ordered a bunch of things over the past couple of months and everything has been great!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything was fine until it was time to make and eat the lobster rolls. No instructions were sent to make them. And the lobster was VERY chewy! My

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and as ordered with instructions. It also matched what eas pictured.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Subs arrived as I had ordered--bread was fresh as were the cold cuts, lettuce, onion and tomato.

Date of experience: May 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States