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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Received pies a day earlier than expected a they are fabulous!

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
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The complete experience from shopping your site, selection, delivery and of course enjoying. Thank you!

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
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The order process was easy
May 17, 2020

The order process was easy. My order was sent in a timely manner. My product was packaged well and arrived intact. The product quality was very good.

Date of experience: May 17, 2020
Virginia
1 review
1 helpful vote
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Everything went well
May 17, 2020

Everything went well. It even came two hours earlier than the site predicted. My mom was thrilled. It was pricy, but she loved it so much that it was totally worth it.

Date of experience: May 17, 2020
Virginia
1 review
1 helpful vote
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The delivery got to the house on time. From New Jersey to Hawaii. Amazing!

Date of experience: May 17, 2020
Virginia
1 review
1 helpful vote
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Delivery date/time was on point & product was frozen as needed.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
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Great service with fast shipping. Quality & delicious treats.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Except no mallet, no sauce, otherwise delicious!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
Follow Stacey C.
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Cake was packed very well and arrived exactly on time for a birthday celebration.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Site was easy to navigate and provided instructions for preparations

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
Follow Diane R.
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My shoo-fly pie was delivered in good condition, and I enjoyed it.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Came on time and packaged well
May 17, 2020

Came on time and packaged well. We have not tried all the flavors yet but the ones we tried are delish.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Was delivered on time and looked fantastic even more thank advertised.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything went perfectly
May 17, 2020

Everything went perfectly. Easy to use clear about price and delivery.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything went perfectly and my family was thrilled.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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I've already recommended you to several friends and family members. The lobster and the service were excellent. Having lived in Boston for almost 25 years, we know and appreciate good lobster. Thanks again.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect, loved the experience, will gladly be back.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Food was delivered as expected on the day requested. Steaks packed and sealed and ready to go!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Wonderful food, well packaged, fast delivery. What a treat!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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One order delayed and missed a birthday celebration.

Date of experience: May 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States