Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Erin H.
Unfollow Erin H.
Share Review
Report Review

From soup to nuts
May 18, 2020

From soup to nuts... order, transaction, delivery... all perfect

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
Follow Virginia S.
Unfollow Virginia S.
Share Review
Report Review

Service great, on time
May 18, 2020

Service great, on time. Food delivered in great condition.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
Follow Diana H.
Unfollow Diana H.
Share Review
Report Review

The order process was easy and was able to be completed quickly. I was able to track my order.to its destination. The order arrived on the requested date in perfect condition. The recipients of both my orders said their desserts were the best they've ever tasted! I will definitely be ordering in the future. It is a little more than I would usually spend, but due to the above statements it is well worth the price!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Easy to order, delivered on time, exactly what we wanted.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
Follow Janice G.
Unfollow Janice G.
Share Review
Report Review

It gives us an opportunity to order gourmet favorites and have it delivered. Keep us up to date on when our order was coming.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
Follow Debra W.
Unfollow Debra W.
Share Review
Report Review

Delicious, on-time delivery, easy online purchase procedure, free shipping

Date of experience: May 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Kay C.
Unfollow Kay C.
Share Review
Report Review

Love the options available from
May 18, 2020

Love the options available from different restaurants across the US

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Paula S.
Unfollow Paula S.
Share Review
Report Review

Ease of ordering, quickness of delivery, and and items arrived in great condition.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Nora V.
Unfollow Nora V.
Share Review
Report Review

Sent this to my parents cause of the lock down. They really liked it

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

The pie was perfect and arrive on the specified day. Good job!

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Sheri M.
Unfollow Sheri M.
Share Review
Report Review

Items arrived in cooler pac, still frozen. Thank you.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

The ordering went well
May 18, 2020

The ordering went well. The delivery of the food was on time. But the food was not really cold and/or freezing as it should have been. The food was good and not spoiled so that was all right.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

The lobster and rolls were fresh and there was plenty of lobster meat.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Delivered on time and the cookies are delicious. Beautiful presentation.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Jasmin C.
Unfollow Jasmin C.
Share Review
Report Review

Package arrived on time as scheduled and in nice condition, thank you!

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Dana W.
Unfollow Dana W.
Share Review
Report Review

Food was delivered ahead of schedule and super fresh! Will use again for sure :))

Date of experience: May 17, 2020
Virginia
1 review
1 helpful vote
Follow Cristina L.
Unfollow Cristina L.
Share Review
Report Review

The food was delivered on time and also delicious.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review

My order was received exactly when they said it would and the product was packaged properly. Loved it.

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Sandra F.
Unfollow Sandra F.
Share Review
Report Review

EVERYTHING! I had a question about my order. Answered immediately! I was anxious about arrival time, (Mothers Day gift), arrived EXACTLY as I requested! Wondered about packaging, as it seafood was to be be sent to my house in a very warm climate. Packaged PERFECTLY! I am soooo very impressed, this will NOT be my last order. Amazing experience, thank you Goldbelly!

Date of experience: May 17, 2020
Virginia
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

The gift arrived on time and in great condition! I will be ordering again soon!

Date of experience: May 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States