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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was perfect
May 20, 2020

It was perfect. Delivered on time and loved by the recipient!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and packed very well. We thoroughly enjoyed the experience. We actually made the blueberry bread pudding three days so we could enjoy it longer! I put photos on Facebook and people were disappointed that the meal was sold out!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Soup the best part of the order
Bagels and lobster - not great

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Delivery, tasty cake, how the cake was fully intact

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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The only thing that went well was
June 19, 2020

The only thing that went well was ordering from the site

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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THe product price included shipping. I like the variety of products available.

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Items were delivered on time, looked great and were delicious!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, new exactly when everything would get here, everything arrived on time as ordered

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Exactly what I ordered, great quality, fast shipping.

Date of experience: May 19, 2020
Virginia
2 reviews
0 helpful votes
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Everything
May 20, 2020

Everything. It was delivered on time. The sandwiches were cold. Perfect!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery timely
May 20, 2020

Everything! Delivery timely. Product excellent. Recipient was over the moon!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised; cooking/storage instructions were easy. Food was great!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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The site worked well, it was easy to compare and shop around, it had a good variety, and receiving our goodies was fast and easy!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Easy to order what I wanted and shipped in the time it was expected

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
Follow Rachel A.
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Everything about both orders went well. Delivered on time and both families loved the meat.

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Quality of the cheese spreads is amazing. Packaging for shipping was terrific.

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls were enjoyed and delicious. When I called because they did not arrive on time for the gift, your follow up was timely.

Date of experience: May 19, 2020
Virginia
2 reviews
0 helpful votes
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Packaging was excellent
May 20, 2020

Packaging was excellent. Food was wonderful and delicious!

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Food was good, some instructions were good (e.g. Curry Now)

Date of experience: May 19, 2020
Virginia
1 review
0 helpful votes
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Products were still cold
May 19, 2020

Products were still cold. Ice packs were still somewhat frozen.

Date of experience: May 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States