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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Sandwiches delivered when stated and arrived in great condition

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The recipients said the food was delicious and that it was carefully wrapped.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Great service, quick delivery and thankful to have access to this product.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Packaging was perfect
May 20, 2020

Packaging was perfect. Beautifully designed and sustainable. Also, kept the sausages nice and cold until delivered. :)

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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Cake was amazing, it arrived perfectly and was beautiful. I had it for a social distancing luncheon outside and cake was beautiful with the pink and white themed luncheon..

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything! Great selection, excellent communication throughout and first-rate delivery. Thank you! First-time customer and will be back whenever I need another cake! Very reasonable cost and shipping too!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and the most delicious cake ever!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Order was delivered on when expected, and the quality was phenomenal.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Such a wonderful experience from the time I placed the order up to delivery. Thank you for partnering with Carlo's Bakery to make this possible. Due to the Quarantine we were unable to surprise our 14/17 year old with their first trip to NJ to visit the bakery in person for their birthdays. This service made it possible to bring smiles to my daughters faces even during a difficult time. THANK YOU

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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I love this service and will definitely use again - easy and efficient.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Eliza H.
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The food remained frozen throughout shipment. Everything we had was delicious!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Arrived as promised and my mom loved the pastrami.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Product arrived well packaged, but the $20 delivery fee was the highest I've ever paid. The item was about $40. So, all in all, this was a pretty expensive gift.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The food was great
May 20, 2020

The food was great. It showed up when they said it was going to.

Date of experience: May 20, 2020
Virginia
2 reviews
8 helpful votes
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I made an error in my order and it was corrected without any issues. Excellent customer service.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
May 20, 2020

Ease of ordering. Customer service/change of delivery date.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery perfect
May 20, 2020

Delivery perfect. Food wonderful. What else do I need to say.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, I love the tracking, you can see what timeframe the order would arrive. It was packaged well. Very pleased.

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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Everything! No problems, order came exactly as ordered and on scheduled time.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Great site to navigate, great choices and so easy.

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States