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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great service, food was delivered as promised and was delicious.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Perfect delivery
May 20, 2020

Perfect delivery. The gift recipients, including the 3 and 5 year old, all thought it was delicious!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived when promised! The pretzels were amazing. Definitely a taste of New York!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything was nicely packed and frozen except for the Shake Shack delivery which had thawed too quickly

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Great product, promotion price, delivery arrived on expected date.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and in great condition very pleased

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The food was amazing, the delivery was on time, and the packaging was perfect!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Lisa U.
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It was delivered perfectly, still frozen, no damage. Food was delicious

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The ordering process and the delivery went perfectly

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Danielle S.
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It arrived on time, well packaged. Very satisfied with the whole process.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered on the date expected
Having a vegan option
Item arrived in great condition

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything exactly as promised-in perfect condition

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The ordering process was simple and efficient. The food was delivered as promised and packaged really well. It was fresh and delicious according to my parents. They enjoyed it for two nights!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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This was a gift for my parents and they were notified when the package arrived. They enjoyed the item!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Ordering was smooth and easy
May 20, 2020

Ordering was smooth and easy. The shipment arrive exactly as promised.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Ellen J.
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The cheesecake was delicious and arrived exactly on schedule.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Craig D.
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It was very easy to shop and order and the pies came on the date we expected them to come. They have been delicious.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Lili H.
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Everything! Prompt delivery, it was a surprise for m granddaughter's birthday, she loved it, and they were delicious!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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On-time delivery, fresh, and well packaged, and of coursed great taste

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery of an excellent product. Came in perfect condition and was delicious.

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States