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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery and packaging was great. Everything as expected!

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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Arrived when expected
May 20, 2020

Arrived when expected. Packed well. Very convenient.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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My son received both shipments for his birthday on the same day! One came early! He loved them both!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered date as promised
Excellent quality product

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Loved the delivery of our one order from New Orleans- fresh delicious food!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The pie was delicious and came on time for my wife's birthday.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Packaging was good
May 20, 2020

Packaging was good. Delivery was on time, and taste was great!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time
May 20, 2020

The package arrived on time. All the ingredients were as promised. We had fantastic pastrami sandwiches!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was fairly fast, and on time for the lobster meal. My dessert was one day late, but that's okay because it was delicious! I was happy about the whole experience.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The grandchildren in Houston loved the ice cream that we sent them.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything
May 20, 2020

Everything. Choices were great, delivered on time as promised.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Product arrived as ordered
May 20, 2020

Product arrived as ordered. Easy to order. Great variety of products.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Love this food option for our employees and customers!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The food arrived on the day it was suppose to. The pizza was the best deep dish my son had ever had and the cake was the most creamy and moist he had ever eaten. Very satisfied and will order again.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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We (I sent to myself and gifted to another recipient) received our food in a timely manner. Much faster than expected! And we are all enjoying still.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Product was as advertised, clear about when it would be delivered even though there was delay.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Very easy to order and the cake came in perfect condition!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything
May 20, 2020

Everything. From the wide selection of items available. To the packaging of products.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 20, 2020

Arrived on time. Recipients raved about packaging and quality of cake.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and I got my whoopie pies very quickly and in great shape.

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States