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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Needed help with customer service and was issued a credit.

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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The whole process from advertising, pictures, what you offered, from whom, reviews, payment, shipping and receiving--all what was promised, was delivered

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The graduation cake arrived cold and perfect. It was one of the most delicious cakes we have ever had. Every single person that had a piece of that cake said the same thing, "best cake ever."

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivered when expected
May 20, 2020

Delivered when expected. Well packaged. Subs from White House were fresh and delicious. Not the same as getting at whitehouse in person but was a great experience as I am a native of New Jersey living in Florida now. Will order again and recommend you to my friends and family.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Good selection, prompt shipping and everything arrived in good and fresh condition. I had sent several as gifts and was asked by two of those that received them what service I used so they could use it as well.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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I'm so glad to be able to order this Chicago staple... the whole kit in one package including shipping!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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It arrived on time, just as it was expected and it arrived frozen - even on a warm day, I was pleased it arrived completely frozen

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Food came on time and packaged well. It made our graduation celebration very special

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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When item finally was retrieved it was in good condition.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Good choices and great experience! Will use again! Thank you

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything, site is easy to operate, and the food is delicious!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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My fresh scallops arrived with the ice pack still frozen after the two days of shipping.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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It was a great experience and my son got the delivery right on schedule-- even during this crazy time!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
May 20, 2020

Delivery on time. Product well packaged. Item was everything it promised.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The Carlo's Bakery cake was delivered on time and in great condition. It was packed very well and the cake tasted great.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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We ordered the turducken amd it was amazing! I will do it again for sure!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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My son really enjoyed getting a taste of Walters for his birthday!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Every thing arrived in a timely fashion and was packed very well. The bagels were great!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Ship date was as described and arrived on scheduled date. Contents of were perfect.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Super fast shipment, frequent updates and delicious product.

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States