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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The presentation of the packing and the very very quick service.

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
Follow Sharon S.
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I love y'all the cakes was delicious I will be ordering from you again soon

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Very timely
May 20, 2020

Very timely. Everything was packed well and it was cold.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The ribs were excellent! I will order more tomorrow!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The pie was absolutely delicious The packaging was a bit mangled, but the pie was not damaged.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect and the lobster from McLoons was the best. Way too good to eat on a roll. I e-mailed them and told them that too.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery, condition of the ice cream when it arrived. And of course the ice cream.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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My family was very pleased and said the lobster rolls were delicious. We Californians ate at the Clam Shack when we travelled in Maine. So this was a special treat.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The food wasn't as good as I hoped. It took about 10 minutes longer to cook than the directions said and by the time the filling was warm, the bread was crunch like toast. I'm not really one to complain but it really just wasn't that good

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Arrived on time & packaged beautifully. They were surprised to get the bagels since they can't come to NY to visit.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Love the surprise to my mom in CT from Australia. She loves and it was easy to order.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was very expedient
Quality of food was impressive

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Loved it! Thank you - my new favorite gift giving experience:-)

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything went as promised
May 20, 2020

Everything went as promised. Cake was fresh and yummy.

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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The chocolate layer birthday cake was amazing. It arrived on time. My friend loved it.
She is still talking about it.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Food was Amazing Quality! Tasted like I was actually at the Restaurant!

Date of experience: May 20, 2020
Virginia
1 review
2 helpful votes
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Received a gift certificate from my son and his family for Mother's Day. Had never heard of this site before this. I settled on the 5 pounds of Organic Maine Blueberries because I love Maine AND Blueberries! Was trying to think of how I would store all five pounds when they arrived already frozen and packed in dry ice. Awesome! All I had to do was divide them into freezer bags and drop them in the freezer. Super Easy!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and easy to prepare and tasted good

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Shelby from customer service was very helpful in getting the order reshipped-high five to her!

We will be back to order again

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Excellent food, on time shipping as promised even through these difficult times, and excellent customer service to help me cancel a prior order, thank you!

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States