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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Food is delicious! I got the brownies on time but the food from Oneg Bakery took almost 15 days so it will finally arrive tomorrow (Thursday, May 21st, 2020)
Even though I made the mistake Tatiana made everything wonderful. Thank you so much.
It was a gift---they loved it; they said that the beef was butter soft.
The food was delicious! Instructions were clear. Everything tasted so fresh. We plan on ordering from them again and again!
Delivery was 3 days late but Carlos bakery was wonderful and resent the entire order. Would definitely use again
Our son thought the pastrami sandwich was positively delicious! Raved about it.
Good products, easy to order, and arrival was as expected. A great experience!
Price was great, product was great. Shipping box was great. On time delivery!
Easy to order. Love the including cooking instructions.
Great selection, easy to navigate website. Liked the real time order updates
Under the circumstances all went well. Due to all of the roadblocks created by COVID-19, the delivery was a bit later than it would normally have been, but Goldbelly gave notification and kept me in the loop. Great job!
Delivery on scheduled day and all components of our delivery were still fresh
Yes, they sent pictures of the corona food package and they loved it!
Delivered quickly. Had all products in stock and easy to find
There were very kind, lobster great cake great and pie had a mishap in shipping and they fixed thx u
Arrived when promised and in the expected condition.
Tracking overall is pretty good despite current pandemic. Packages being late is the new normal but knowing where a package is allows for better transparency and planning. No broken packages is also amazingly awesome. The boxes seem to be packed properly. This also solves the whole issue of refunds since no broken products equals no need for a refund to begin with. A lot of packages have the written instructions included. This helps the electronically challenged like my sister for example. Overall, for a high end food service, I'm very happy and appreciative for the opportunity, and my sister loves it too.
Have had one delivery so far to my mother for a mothers day gift. She was thrilled! Loved the variety of the gift pack and the quality of the products. She lives in a fairly remote part of our state and there were no issues with delivery. Thank you!
Everything was perfect! Can't wait to order again! No, seriously it was perfect!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members